Effective Date: Aug 6, 2026
At Vyapzy ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services.
By using our Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our Platform, we may collect the following information:
Personal Information
Full Name
Email Address
Phone Number
Company Name
Business Address
Profile Information
Account Information
Login Credentials
User Preferences
Subscription Details
Account Settings
Business Information
When you connect your business accounts, we may access:
WhatsApp Business Account ID
Business Profile Information
Business Phone Numbers
Message Templates
Meta Business Assets
Connected Pages (where authorized)
Customer Data
Depending on your usage, we may process:
Customer Names
Customer Phone Numbers
Customer Messages
Project Information
Task Details
Files uploaded by you
2. How We Use Your Information
We use your information to:
Create and manage your account.
Provide our services.
Connect your WhatsApp Business Account.
Send messages that you authorize.
Manage projects and workflows.
Improve our Platform.
Provide customer support.
Detect fraud and unauthorized activity.
Comply with legal obligations.
3. WhatsApp & Meta Integration
If you connect your WhatsApp Business Account, we may access only the information you authorize through Meta.
This may include:
Business account details
Phone numbers
Message templates
Business profile information
Messaging permissions
We do not access your personal WhatsApp chats.
All access is granted through Meta's secure authorization process and can be revoked by you at any time through your Meta Business settings.
4. Legal Basis for Processing
Where applicable, we process personal information based on:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests
5. Data Sharing
We do not sell your personal information.
We may share information only with:
Meta Platforms, Inc.
WhatsApp Business Platform
Cloud hosting providers
Payment processors
Analytics providers
Service providers assisting us in operating the Platform
Government authorities where legally required
All third parties are required to protect your information.
6. Data Storage
Your information may be securely stored using trusted cloud infrastructure.
We implement appropriate administrative, technical, and physical safeguards to protect your data.
7. Data Retention
We retain your information only for as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements
When no longer required, data is securely deleted or anonymized where practical.
8. Data Security
We use reasonable security measures including:
Secure HTTPS connections
Authentication and access controls
Encryption in transit
Regular monitoring
Secure cloud infrastructure
While we strive to protect your information, no internet-based service can guarantee absolute security.
9. Your Rights
Subject to applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your account
Withdraw consent
Request data portability
Object to certain processing activities
Requests may be submitted using the contact information below.
10. Cookies & Analytics
Our Platform may use cookies and similar technologies to:
Keep you signed in
Remember preferences
Improve performance
Analyze Platform usage
Enhance user experience
You may control cookies through your browser settings.
11. Children's Privacy
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
12. Third-Party Services
Our Platform may integrate with third-party services including:
Meta Platforms
WhatsApp Business Platform
Google Cloud
Firebase
Payment gateways
Analytics providers
Your use of these services is also governed by their respective privacy policies and terms.
13. International Data Transfers
Your information may be processed or stored in countries other than your own where our service providers operate. We take appropriate measures to ensure such transfers comply with applicable data protection laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, the updated version will be published on this page with a revised Effective Date.
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.